SPRING - Support
If you have any questions or problems using SPRING, please check first this
online manual. If you can not find the information you need, please contact
us at spring@dpi.inpe.br or (55-12)
3208-6529. Before sending us a message or calling, please have the following
information at hand:
- What SPRING version are you using? You can find this information at About
SPRING
, SPRING Support or SPRING Support in the
option Help on the main menu;
- What is the hardware you are using (PC configuration)?
- What was the error message (exact words) displayed on the screen, footnote
or message window?
- Describe the problem and the function you were processing when the problem
occurred;
- What did you do to try to solve the problem?
If you prefer, fill out our online form at:
http://www.dpi.inpe.br/spring/english/report_bugs.html
Best Regards,
SPRING Support Team
|